Shipping policy
Last updated: November 9, 2026
Thank you for shopping with Enchanted Silverworks. Here’s how your jewels make their way from my studio to you.
Order Processing
Orders are lovingly packaged after a little happy dance is done. Ready-made pieces usually ship within 2–3 business days, excluding weekends and holidays. Made-to-order pieces have their own preparation time, stated in the individual listing.
Please understand that unexpected circumstances can occur. If we get a snowstorm, it may take a little more time. If I become aware of a delay or change affecting your order, I will contact you with an update and keep you posted (see what I did there).
If you provide an email address at checkout, you’ll receive an order-confirmation email after purchase. This confirms your order has been received; it does not mean your package has shipped.
Shipping Methods & Delivery Times
I usually ship via USPS. Standard shipping has an estimated transit time of 2–5 business days. Transit estimates begin after your package is handed to the carrier and are in addition to preparation time. These are estimates, not guaranteed arrival dates; carrier delays, weather, or other unexpected events can affect delivery.
Shipping costs
For US orders, standard shipping is $8 when the merchandise subtotal after discounts, excluding tax, is below $200, and free when that subtotal is $200 or more. All prices are in USD. The shipping options and charges available for your order are shown at checkout.
Order Tracking
A separate shipping-confirmation email will provide your tracking number and link when I fulfill your order and send the shipping notification. Receiving this email does not necessarily mean the carrier has received your package yet. Please allow time for the carrier to scan your package and update the tracking information.
Shipping destinations
I currently ship within the United States.
Address accuracy
Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.
Lost, damaged, or delayed packages
If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.
Order Changes & Cancellations
Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it.
Questions?
Write me a friendly note at enchantedsilverworks@gmail.com, and I will get back to you as soon as I can. 🌙